Methods
Delivering measurable, replicable, and sustainable results, every time.
ETHOS
Enterprise Transformation & Human-Oriented Systems
At TWC, our unique ETHOS approach isn’t about telling you how to run your business—it’s about empowering your success in strategy, solutions, and systems delivery.
We bring deep expertise in successful strategic, transformation, and systems delivery, combining it with a thorough understanding of the most common and critical failure points, identified through extensive research. This is complemented by advanced metrics and cognitive-behavioural triggers that detect when those risks are emerging.
With proprietary AI backbones like SAGE and SPRI™, ETHOS transforms this insight into rapid, actionable intelligence—ensuring your initiatives are not only strategically sound, but executed with measurable, replicable, and sustainable results.
PIM
Project Insights Method
PIM is TWC’s flagship diagnostic framework for complex projects and programs.
Built from a study of over 6,000 failed IT and transformation programs between 2005 and 2024, PIM identifies early warning signs of failure long before they become apparent.
PIM doesn’t just track performance. It diagnoses behavioural drift, systemic fragility, and strategic misalignment with surgical precision.
Layering project metrics with SAGE behavioural analysis, PIM creates a predictive powerhouse, transforming data into strategic foresight.
The Project Insights Method (PIM) offers a suite of tools that collectively provide comprehensive oversight of project health, potential threats, and risk dynamics:
Comprehensive analytics.
Predictive modelling for risk assessment.
Compatible with any project management system.
Benefits:
Customizable Risk Triggers – Tailor early-warning signals to match your project’s unique profile.
Faster Project Delivery – Maintain momentum with precision diagnostics that keep timelines on track.
Smarter Risk Management – Identify, prioritise, and neutralise emerging threats before they escalate.
Aligned Strategy Execution – Ensure every project directly supports your organisation’s strategic goals.
Stakeholder Confidence Built In – Deliver with clarity and assurance that inspires trust and buy-in.
AGATE
Accelerated Government Assurance & Transformation Engine
Public sector transformation demands a different kind of precision.
AGATE adapts the proven power of PIM to the realities of government delivery, where layered governance, multifaceted stakeholder environments, and statutory compliance create challenges not found in the private sector.
It integrates Gateway processes and public value principles into a science-driven assurance model, offering transparency, defensibility, and delivery integrity at every phase.
AGATE seamlessly layers the structure of Gateway review frameworks onto the analytical depth of PIM.
Each Gateway stage is mapped to PIM’s diagnostic tiers, ensuring strategic alignment, delivery readiness, in-flight resilience, and risk exposure are assessed with scientific precision.
This integration enables agencies to go beyond compliance, transforming Gateway into a high-resolution assurance mechanism that delivers genuine insight, not just review outcomes.
Benefits:
Stronger Gateway Reviews – Turn assurance into insight with diagnostics that go beyond compliance.
Early Risk Visibility – Detect critical issues before they disrupt delivery.
Confident Decision-Making – Equip stakeholders with clear, actionable evidence at every stage.
Built for Government Complexity – Navigate public sector challenges with tools designed for your environment.
Proven, Measurable Results – Leverage AI-powered methods to ensure outcomes that stand up to scrutiny.
DCI
Digital Capabilities Index
See your digital maturity—clearly, completely, and in context.
The Digital Capabilities Index (DCI) provides leaders with a precise, data-driven view of their organisation’s digital strengths, limitations, and growth opportunities—mapped directly against strategic goals, across the organisation by line of business, and measured by a maturity-based rating.
The resulting index offers an unparalleled view of an enterprise’s capability, capacity, and growth potential. It also provides insight into where and how to leverage existing digital, human, and intellectual assets, as well as where to focus investment and intervention. This topographical heatmap supports both strategic decision-making and operational execution.
In a world where “digital transformation” has become a buzzword, the DCI cuts through the noise with a structured, analytical model of true digital maturity.
It assesses capabilities across systems, governance, data, people, and culture—providing an objective, quantifiable baseline for current-state performance and future readiness.
Unlike vendor surveys or trend-based models, DCI is integrated with the TWC project intelligence framework, linking your maturity scores to practical delivery realities and strategic risk.
Whether you’re preparing for a digital uplift, refining your roadmap, or validating the ROI of transformation, DCI provides a grounded understanding of where you stand and what to do next.
Benefits:
Clear Digital Baseline – Get a structured, evidence-based picture of your organisation’s digital maturity.
Aligned Capability Growth – Ensure your digital investments are targeted, sequenced, and tied to strategic outcomes.
Cross-Domain Insight – Assess digital capability across people, tech, data, governance, and process, not just tools.
Prioritised Action Pathways – Translate diagnostic scores into concrete, achievable next steps.
Transformation Readiness, Quantified – Know when you're ready to scale—and when you're not.